Refund Policy 

Effective Date: February 8, 2026

At PrintEase  we strive to provide fast, reliable, and professional device and printer services. This Refund Policy explains the circumstances under which refunds may be offered and how they are processed.

1. Services Covered

Our services include:

  • Device and printer repair

  • Preventive maintenance

  • Network and Wi-Fi setup

  • Software updates and driver installations

  • Smart home device support

  • General technical assistance

Refunds are considered only for service charges, not for hardware parts purchased or third-party software.

2. Eligibility for Refunds

Refunds may be issued if:

  • Services were not performed as promised or were incomplete due to our error.

  • There was a billing error, such as double charging.

  • The customer cancels a service request before work begins.

Refunds are not provided for:

  • Service dissatisfaction due to device limitations or manufacturer defects beyond our control.

  • Parts purchased for repairs, consumables, or accessories.

  • Services fully completed as agreed without technical faults.

3. Refund Request Process

To request a refund, please:

  1. Contact us within 7 days of service completion at admin@printer-setup.pro.

  2. Include:

    • Your name and contact information

    • Invoice or receipt number

    • Details explaining the reason for the refund request

We will review your request and respond within 5 business days.

4. Refund Method

Approved refunds will be processed using the original payment method wherever possible. Please allow 7–10 business days for the refund to appear in your account, depending on your bank or payment provider.

5. Modifications to the Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Changes will be posted on this page with the “Effective Date” revised.

6. Contact Us

For questions or concerns regarding refunds, contact us at:

PrintEase
Website: https://printer-setup.pro/
Email: admin@printer-setup.pro
Address: G-2/56, Eros Apartment, Block G 6, Nehru Place, New Delhi, Delhi 110019, India.

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